Notation based on the Act on Specified Commercial Transactions
Sold by: entrance PRODUCT
Contact: entrance WORKS [Kenta Iriguchi].
Address: 102, Famille Sakurajosui, 1-14-3 Sakurajosui, Setagaya-ku, Tokyo 156-0045
Telephone number: +81 080-6410-2795
Email address: hallo@entranceworks.com
Opening hours: 24 hours. Closed: Unscheduled holidays Shipping is not available on Saturdays, Sundays and public holidays as the shipping company is closed.
*Delivery times: weekdays 10:00-17:00.
Enquiry hours: 11:00-21:00
Fees other than the price of the product: Shipping charges
Japan： Shipping fee for orders under 25,000 yen (tax included): 1,200 yen
Free shipping on orders over 25,001 yen (tax included)
South Korea： $18.00 overseas for orders under $200.00 (tax included)
Free shipping on orders over $200.01 (tax included)
America, South America, North America, Africa： $30.00 overseas for orders under $200.00 (tax included)
Free shipping on orders over $200.01 (tax included)
Asia, Oceania, Europe： $25.00 overseas for orders under $200.00 (tax included)
Free shipping on orders over $200.01 (tax included)
Payment methods and payment periods: Types of payment methods
You can choose from credit card payment, bank transfer and PayPal.
Credit card payment
Major credit card companies such as VISA, MASTERCARD, DISCOVER and AMEX are accepted.
Please be sure to make your payment after receiving the "Order Confirmation Email" which will be sent out after stock is secured.
The order will be dispatched after confirmation of payment. (Since payment cannot be confirmed on Saturdays, Sundays and public holidays, payment will be confirmed on the next working day. Transfers made after 3pm will also be confirmed on the next working day.)
The customer is responsible for the bank transfer fee.
Please transfer the money within 7 days of placing an order. Please note that if payment is not confirmed within 7 days without notice, the order will be cancelled without notice.
Please note that some credit card companies are not available.
Please note that some credit card companies do not accept credit cards.
Please note that cancellations cannot be accepted after the goods have been dispatched.
The delivery date of the products: The expected delivery date differs depending on the product, so please check the product page of each product.
Please check the product page for each product. Please note that it may take 2-3 weeks after ordering, but we aim to ship within 3-5 working days on weekdays.
*We will contact you as soon as the delivery date or dispatch of the product is fixed.
The estimated delivery date is only a guide.
*Cancellation due to delivery date cannot be accepted, so please proceed with caution.
（Cancellation due to reasons such as not being able to meet the expected delivery date will not be accepted.)
The delivery method: The goods will be delivered to the address specified by the customer.
Returns, cancellations and exchanges for reasons attributable to the customer are not accepted.
In the case of defective goods or incorrect delivery, we will exchange the goods.
Please contact us using the enquiry form.
Special terms and conditions for returns
In principle, we do not accept returns unless the product is faulty. In the case of returns for our own reasons, we will bear the return shipping costs, so please specify 'payment on delivery' when sending the goods. All returns and exchanges must be for unused goods.
Return period: We cannot accept returns or exchanges after 7 days of receipt of the goods, so please check the condition of the goods as soon as possible after delivery.
-If the goods receipt period has expired.
As a general rule, the goods can be received within 7 days from the date of our dispatch. If the customer is absent, the shipping company will contact you to notify you of the absence.
