Shipping policy
●Shipping details
Japan: Shipping fee for orders under 10,999 yen (tax included): 1,000 yen
Free shipping on orders over 11,000 yen (tax included)
World: 3,500 yen overseas for orders under 14,999 yen (tax included)
Free shipping on orders over 15,000 yen (tax included)
Dispatch of orders may take up to 2 - 3 weeks but we aim to dispatch all orders within 2~5 business days during weekdays.
Please note that delivery times are provided as guidelines only, and commence from the date of dispatch.
The delivery times do not take into account possible delays caused by payment authorization and/or stock availability.
International orders will be shipped via FedEx or DHL to the shipping address you have indicated.
Since entrance PRODUCT does not provide insurance shipping, please contact hallo@entranceworks.com if customers want to get International Shipment Insurance.
If the destination is out of the coverage of the courier, entrance PRODUCT can charge an additional delivery fee to you.
▲For reserved products
Since it will be shipped from Japan, it may take longer than usual to deliver.
During the delivery company's busy season, year-end and New Year holidays, and bad weather,
Delivery may be delayed due to delivery status and traffic conditions.
Thank you for your understanding.